First Time
Insurance Claims

Please, notice that the following steps may change, given the fact that all claims are different and vary depending on your insurance company determinations.


Site Assessment Inspection

The first step is a site assessment inspection with our Public Adjuster: Our Adjuster meets with you at your property to inspect and assess the damages.

Representation Agreement

Once you agree to be represented by Omni Claims and sign the retainer, we handle all matters of your claim and speak directly with your Insurance Company.


We report your claim to your Insurance Company.

Joint Evaluation

Your Insurance Company provides contact information for their field adjuster. Then, we schedule an initial inspection appointment where our adjuster and the insurance field adjuster meet at your property to inspect/assess your damages. Both, our loss consultant expert and the insurance field adjuster, create an estimate from this initial inspection appointment.

Initial Determination

The Insurance Company provides their initial determination. The Insurance Company has, by law, up to 90 days to make this initial determination. The way we approach your claim and the steps to follow will vary depending on the insurance company’s initial determination of claim. For example:
  • If the Insurance Company assumes responsibility for the damages and issue an initial payment that is far off to our expert estimate/scope amount or if the Insurance Company’s estimate/scope is below deductible, then we will send the Insurance Company a letter with our estimate giving them 7 days to review our estimate and re-evaluate their determination.
  • If the Insurance Company’s determination is a denial and they are not assuming responsibility for the damages, then you would need to obtain legal representation. Omni Claims will continue to dispute your claim utilizing the services of an experienced property claims attorney . Our ultimate goal is to negotiate your file until you are properly compensated for damages in your property.

Schedule a call with an OMNI Insurance Claims expert today!

Related Services

Insurance Claims Reopens and Underpaid

Reopens & Underpaid

Has your insurance made a fair determination on payment for your damages?

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Insurance Claim Denials

Claim Denials

If your claim has been denied, we can help you obtain funds for your damages.

Get Help

Insurance Claims Below Deductible

Below Deductible

Provide the carrier with our expert estimate, created by our expert loss consultant.

Get Help

Free Inspection

If you have damage, but you’re not sure if you’re able to file an insurance claim, don’t worry! We perform FREE site inspections. Our adjusters will meet you at the property to assess the damages, review your policy and assess claim viability. If you have a covered loss, we can prepare and file the claim on your behalf.


We handle claims that deal with perils such as Fire, Flood, Lightning, Pipe Leaks, Roof Leaks, Hurricanes, Tornadoes, Theft, Vandalism, Impact, Law & Ordinance, Power Surge, Sink Holes, and many other types of damage.


Million dollars


Years of experience
in business.



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